Team Leader - Design Engineering

Lokalita Košice/Hybrid
Nástup by agreement
Typ Plný úväzok
Mzda From 3000€/ Depends On Skills

The Technical Team Lead is a trusted and experienced professional, using their analytical and organizational skills when managing a team of fellow Design Engineers working on the solutions in the legacy Voice/IPT and Unified Communications space.

Náplň práce

In this role you will be reporting to Head of Presales, while bearing the following responsibilities:

  • Manage a team of 8-12 people based in Slovakia, UK, India and Egypt, within a functional group, its resources, knowledge, skills, processes, procedures, and tools to align with the current and future needs of the business,
  • Interact with Head of Delivery and other stakeholders and discuss project updates, issues and challenges,
  • Support the Head of Presales with recruitment for the team,
  • Understand and support project, department, and team objectives,
  • Assess and plan of skills mix and staff flexibility and development within the team,
  • Promote positive behaviours and a positive vision of the company to the team,
  • Interact face-to-face with the team on regular basis,
  • Mentor the team to become successful in projects,
  • Implement engineering processes and support the development of best practice,
  • Provide input into the strategic plans for the longer-term development of the function,
  • Deliver allocated tasks within budget and to timescales as agreed with the project management team,
  • Act as an Escalation point for issues and challenges within design engineering projects.

Požiadavky zamestnania

Requirements

  • Excellent interpersonal skills, including effective verbal and written communication in English, and strong influencing and networking skills,
  • Wealth of experience managing people and their growth, previous experience from technical / engineering role in IT,
  • Ability to deliver outstanding quality in a pressure environment and to work under own initiative when required,
  • Initial experience or at least an understanding of Unified Communications and associated technologies and the business processes in an IT company,
  • Good knowledge of the Telecommunication market in general,
  • Being comfortable with discussing all areas of IT with different levels of seniority and converse clearly with all levels of IT competent users,
  • Positive & “can do” attitude towards customer service and demonstrate clear business focus and desire to work,
  • Strong stakeholder management skills and experience working with third party suppliers to deliver products or services,
  • Flexible approach to travel.

We are looking for people who:

  • Feel comfortable and confident while providing the highest level of customer experience in a fast-paced work environment;
  • Enjoy working in continuously growing company with advancement opportunities;
  • Act in an honest and ethical manner;
  • Exhibit leadership through personal responsibility, accountability, and teamwork;
  • Are self-starters, with a demonstrated ability to learn beyond formal training;
  • Have solid grasp of how to work effectively in a matrixed organization.
  • Have strong digital mindset and excellent communication and customer service skills.

Nice to have:

  • ITIL certification or at least decent understanding of ITIL processes,
  • Preferably degree level qualified.

Výhody

Financial benefits:

  • Variable yearly bonus depending on reaching company`s objectives,
  • Referral bonus,
  • Contribution to the 3rd pension pillar (1% of gross salary, without a need of employee contribution),
  • Childbirth bonus,
  • Financial contribution for meals (4€),

Work-life balance:

  • Flexible working hours and hybrid working model (incl. home office),
  • 2 extra paid vacation days (on top of 20/25) after 2 years with the company,
  • 2 extra paid days off per year when involved in charitable events,

Wellbeing:

  • Multisport card,
  • Team-building program,
  • Company breakfast every Thursday (on-site),
  • Stocked kitchen with free drinks, freshly roasted coffee, and vitamin care packages (on-site),
  • Ergonomic work station,
  • Support with setting up the home office workplace,
  • Free bicycle garage (on-site),
  • Free parking space (on-site),
  • Work anniversary present and recognition rewards,

Career plan:

  • Annual salary review based on performance,
  • Growth assessment,
  • Adaptation, training, and development program (upskilling and reskilling, certificates).
Matej Kováč
Matej Kováč
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