Unified Communication Architect

Lokalita Košice/REMOTE
Nástup by agreement
Typ Plný úväzok
Mzda From 3500 Depends On Seniority

Role Overview

The Unified Communications Architect will work within Architecture and Design team to provide both pre-sales and design related activities, responsible in managing the technical items and drive customer meetings when required. The services within UC services include but are not limited to Skype for Business environment, O365 environment, 3rd party advanced call distribution functions, SBCs, call recording and monitoring management platform.

Náplň práce

Responsibilities

Pre-Sales

  • Pre- sales technical support
  • Producing requirements
  • Producing high level designs
  • Production of detailed solutions for sales proposals
  • Technologies will be: O365, Skype for Business, SBC, IP Hard Phones, Use of Specialists tools, Microsoft Teams

    Design

  • Design authority for Skype for Business and Microsoft Teams
  • Lead technical design activities for Skype for Business/Teams and related technologies such as Poly, Ribbon, Audiocodes.
  • Integration of other solutions in Skype for Business/Teams Infrastructure such as: Ribbon, AudioCodes, PowerSuite, Teams, Anywhere 365, Luware, Code and others.
  • Develop Skype for Business/Teams solutions for Resonate Customers
  • Create designs (High Level/Detailed) and related documentation
  • Work together with Design and Implementation engineers on configuration related templates
  • Quality assure design documentation for other designers
  • Represent the solution with the end customer
  • Agree Technical direction with customer counterpart
  • Lead the technical activities for implementation
  • Provide Hypercare support post implementation
  • Mentor and coach junior technical staff and other UC based technologies

    General

  • Act in a senior technical capacity for Resonate
  • Manage Design technical staff as required
  • Manage Lab related items and provide trainings

Požiadavky zamestnania

We are looking for people who

  • Enjoy providing the highest level of customer experience;

  • Seek a challenging work experience;

  • Want to learn and gain greater expertise in their field and future UCC technologies such as

    Cloud Solutions and MS Teams

  • Enjoy working at a growth company with advancement opportunities;

  • Can work hard while having fun, and act in an honest and ethical manner;

  • Possess strong working knowledge of English (verbal and written) language;

  • Exhibit leadership through personal responsibility, accountability and teamwork.

Výhody

Your Career

We take your career seriously and we will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth.

Travel Required

Travel expectations are 25%, or as required due to circumstances (ex. management meeting, on-site training, ...).

Employment Type:

Permanent Full-Time

Location

The role is primarily based in Kosice, Slovakia, however we do not require you to relocate and we accept remote work.

Package

Competitive salary. Will be based on candidate experience and industry standard with related benefits

Matej Kováč
Matej Kováč
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